If a client has not paid their bill for an extended period, what should be done?

Submitting the unpaid bill to a collection agency with identifying information is an appropriate step when a client has not paid for an extended period. This action aligns with ethical and legal standards for managing accounts receivable in a mental health practice. First, it allows practitioners to recover funds owed while also protecting their financial interests. Additionally, it provides a structured way to address unpaid debts that may otherwise impact the sustainability of the practice.

Before resorting to a collection agency, practitioners are often encouraged to make reasonable attempts to collect the debt through reminders or payment plans. If those methods do not yield results, using a collection agency can help maintain the professional-client relationship while handling the financial matters appropriately.

In many cases, laws regarding client confidentiality and ethical guidelines govern how to manage such situations. Utilizing a collection agency can ensure compliance with these standards, provided that the agency handles the information responsibly and according to legal requirements.

The other options do not sufficiently address the issue of overdue payments. Ignoring the overdue payment does not resolve the issue or provide any means for recovery. Simply sending the bill again and waiting might lead to continued non-payment without taking any assertive action. Charging additional late fees may not be justified unless explicitly agreed upon in the service contract, and it could further harm